fbpx

PRIVACY NOTICE

This Privacy Notice (hereinafter the “Notice”) establishes the terms and conditions under which PROVIMARCAS S.A.S, identified with NIT 811012440, hereinafter PROVIMARCAS S.A.S, will process your personal data, in the terms provided by the Owner and in compliance with Law 1581 of 2012 and other related regulations.

 

1. TREATMENT AND PURPOSE: The treatment that PROVIMARCAS S.A.S will carry out with personal information will be as follows: Collection, storage, use, circulation, transmission and/or transfer for the fulfillment of the following purposes: (a) Improve our products. (b) Establish and manage a contractual relationship. (c) Verify your identity and update your personal information. (d) Process your requests, complaints, claims and requests in a timely manner through the different service channels related to the products and/or PROVIMARCAS S.A.S. services. (e) Contact you for commercial, marketing, and management of the contractual relationship, through any means, including data messages, social networks and WhatsApp. (f) Perform customer and visitor profiling. (g) Evaluate browsing habits. (h) Invitations to commercial and marketing events (i) Share them with third parties to carry out commercial prospecting campaigns. (j) Conduct satisfaction and quality surveys. (k) Manage applications and social networks (l) Development of statistical analysis. (m) Monitor the products promoted by PROVIMARCAS S.A.S. (n) Verify and manage compliance with legal and contractual obligations, including the control and prevention of fraud and money laundering. (o) Validate credit information in risk centers and/or make reports to said centers when necessary. (p) Carry out portfolio collection. (q) Notify about the status of credit applications with financial entities with which PROVIMARCAS S.A.S has a current agreement, for the acquisition of PROVIMARCAS S.A.S products. (r) For after-sales or warranty activities on PROVIMARCAS S.A.S products. (s) The consolidation and updating of databases. (t) Notify changes in the policies of PROVIMARCAS S.A.S.. (u) As well as the other purposes contained in the Personal Data Processing Policy and PROVIMARCAS S.A.S.

 

2. RIGHTS OF THE OWNER: As the Owner of the information, you have the right to (a) Access free of charge the data provided that has been subject to Processing (b) Know, update and rectify the information in the event of partial, inaccurate, incomplete, fractioned, misleading, or those whose treatment is prohibited or has not been authorized (c) Request proof, revocation or deletion of the Authorization granted to PROVIMARCAS S.A.S, in cases where it is appropriate (d) Submit to the Industry and Commerce Superintendence complaints for violations of the provisions of current regulations (e) Submit requests to PROVIMARCAS S.A.S or the Manager regarding the use they have given to your Personal Data. (f) Refrain from answering questions about sensitive data. Responses that relate to sensitive data or data of children and adolescents will be optional.

 

3. MECHANISMS TO KNOW THE TREATMENT POLICY: To learn more about the rights that assist you, the ways to exercise your rights, the purposes and types of Treatment to which Personal Data will be subjected, we invite you to consult our Personal Data Processing Policy and Privacy Information available at www.provimarcas.com. For requests, complaints or claims about information related to the Protection of Personal Data, you can contact us by email servicliente@provimarcas.com

Close
en_USEnglish